The Finance Department will assign a Purchasing Card Manager who will be responsible for the overall operation of the Purchasing Card program. Responsibilities include but are not limited to:
A. Maintaining a master list of all Division Liaisons, Cards and Cardholders.
B. Serving as the primary liaison between the City of Santa Monica and Wells Fargo Commercial Credit Card Services.
C. Utilizing Wells Fargo Commercial Credit Card Services to update the City’s information.
D. Reviewing Department Director and Division Manager pre-approved applications for completeness of required information.
E. Designing all forms and other documents used for the Purchasing Card Program and obtaining appropriate approvals as necessary.
F. Submitting completed applications to Wells Fargo Commercial Credit Card Services to request new Purchasing Cards.
G. Activating new Purchasing Cards as required.
H. Assisting Cardholders, Division Liaisons, vendors and others when necessary.
I. Training Division Liaisons and Cardholders before releasing Purchasing Cards.
J. Ensuring that the Cardholder signs the Purchasing Cardholder Agreement (Attachment 3) which indicates that the City employee understands the intent of the program and agrees to adhere to the established guidelines, policies and procedures.
K. Handling disputed charges/discrepancies not resolved by Cardholder and/or Division Liaison.
L. Initiating change of default account numbers upon request of Division Liaisons as approved by their Division Manager.
M. Securing canceled Purchasing Cards and updating information with Wells Fargo Commercial Credit Card Services.
N. Ensuring that lost/stolen cards have been blocked by Wells Fargo Commercial Credit Card Services.
O. Assisting the Division Liaison and/or Cardholders with erroneous declines and emergency transactions.
P. Notifying Purchasing Agent and appropriate line of management of Cardholder violations or fraudulent card use.
Q. Assisting Cardholders with erroneous declines and emergency transactions.
R. Maintaining the following documents:
- Properly signed application forms.
- Written documentation of any changes to the information that was previously submitted on the original application (change of default account number, credit limit, etc.).
- Signed Purchasing Cardholder Agreement.
- Copies of forms submitted to Wells Fargo Commercial Credit Card Services.