Collection: Help Center

Frequently Asked Questions


How do I log into the Online Ordering Application?

You can log into the platform using your official @santamonica.gov email account via single sign-on (SSO) using Microsoft Entra ID. Visit the login page at https://santamonica.commerce.glass/account/login and use your credentials to sign in.

What are the user roles available on the platform?

The platform has four different user roles:

  • Viewer: Can navigate the platform and view catalogs but cannot transfer carts or checkout.
  • Transfer Cart User: Can create carts and transfer them to a Purchaser but cannot purchase.
  • Purchaser: Can place orders for divisions within their department using the City’s approved eMarketplace Purchase Card.
  • Approver: Can approve or reject purchases at various spending amounts but do not complete purchases.

How can I change my current role in the system?

To change your current role, please contact the procurement department. Once they authorize the change, it will be updated promptly.

How do workflows function within the application?

Workflows are a purchasing permissions system based on divisions and roles, involving Transfer Cart Users, Purchasers, and Approvers. The workflow system operates on stacking logic, requiring approval from different approvers based on the transaction amount.

Why does the division include a purchaser's name?

Divisions has been designed to include the purchaser's name, enabling users to easily identify who they are transferring the cart to for approval.

Do I need approval for purchases exceeding a certain threshold?

Depending on your division and the purchase amount, you may need approval from specific individuals within your department.

Can you redirect carts when someone is out of the office?

As an approver, you have the option to delegate carts by accessing the approval delegation feature. This enables you to transfer your approval authority to another individual within your department for a specified duration.

Am I able to place orders from multiple vendors?

Yes, you have the flexibility to order from different vendors within a single cart.

How do I request an approval for my cart?

To request an approval, create your cart and click "Request Approval." The details for the approval request will be pre-populated, and once submitted, a confirmation will be generated on screen and via email. The approval time depends on the approvers involved in the workflow.

What is the process for receipt reconciliation?

Receipts can be accessed under the "Receipts" tab after the Purchase Card has been charged and items have shipped. Users can view receipt details, including the linked order, the last 4 digits of the Purchase Card used, the total dollar amount charged, and download options for reconciliation purposes.

How do I create a cart for transfer?

To create a cart for transfer, navigate to the Vendor Directory, access the preferred vendor's catalog, add products to the cart, and submit the order. Then, in the universal cart, select the applicable division, shipping location, and any internal or external notes before clicking "Transfer cart" .

How do I approve or reject a cart as an Approver?

As an Approver, navigate to the "My Carts" tab to see the carts needing action. Click on a cart to review its details and then choose to approve or reject it. If approved, proceed to checkout; if rejected, the cart will be moved to the Rejected category.

What should I do if my role is not yet assigned?

If a user does not have a role assigned, they will automatically be assigned as a Viewer. The Viewer role allows navigation of the platform but restricts other functionalities such as cart transfer, purchasing, and dashboard access.

How can I get support if I encounter issues while using the application?

You can get support through the following channels:

  • Live Chat: Available at the bottom left-hand corner of the platform for real-time assistance.
  • Email: Contact the support team at inbox@commerce.glass.
  • Hotline: Call 341-333-6532 during business hours (Monday through Friday from 7:00 am to 6:00 pm PST).

Why am I receiving a "session terminated" message when trying to access the vendor catalog?

If you are receiving a "session terminated" message while trying to access the vendor catalog, it may be due to your browser's settings. Specifically, this issue can occur if third-party cookies are disabled in your browser.

To resolve this issue, please follow these steps:

  1. Open your browser settings.
  2. Navigate to the "Privacy and Security" section.
  3. Find the "Cookies and site data" settings.
  4. Ensure that "Allow third-party cookies" is enabled.
  5. Refresh the vendor catalog page or try accessing it again.

Enabling third-party cookies should resolve the issue and allow you to access the vendor catalog without interruptions.

General


What is the City of Santa Monica's Online Ordering Application?

The City of Santa Monica’s Online Ordering Application is a unified platform for streamlined and compliant purchases, powered by Glass Commerce.

The platform is a first-of-its-kind solution towards improving both government procurement and the user purchasing experience. It enables government buyers to acquire products from the City's contracted vendors (with their awarded Terms & Conditions automatically enforced), and from new compliant and verified small, local and diverse vendors, all in one platform.

Who can use this platform?

The Online Ordering Application is intended for both government buyers and vendors.

For government buyers, please visit this page to better understand the advantages/benefits that the platform has to offer.

Similarly, vendors can enjoy unique advantages when onboarding and joining the platform. To get started for vendors, please visit this page.

What is Glass Commerce?

Glass Commerce is the flagship product of Glass that aims to streamline small government purchases.

Glass is a Silicon-Valley based government tech company whose mission is to maximize value for taxpayers' money, increase the quality and variety of products and services acquired by governments, diversify and expand the pool of available government vendors, and simplify decision-making for public employees.

For Government Buyers


Why are we transitioning to this new platform?

The new platform powered by GLASS encompasses all features present in the City of Santa Monica's previous
platform. On top of that, users making the transition will enjoy the following new advantages and functionalities:

  • Modern user interface and experience
  • Improved efficiency and speed
  • New access to product tools
  • Better punchout integration
  • Utilization of latest technologies

How do I set up my account using my Microsoft @santamonica.gov account?

To start the linking process, please visit the platform’s login page.


You will be prompted with the blue "Login with Microsoft Entra ID" button. Clicking on it will redirect the user to the City of Santa Monica’s Microsoft account login portal. Logging through the portal will redirect you to the Online Ordering Application’s Dashboard, confirming that your account has been linked.

I'm new to the workflow purchasing system. How can I better understand it?

The workflow system is explained in-depth in our User Manual (for government users only), found in the Home section of your government dashboard.

What are the main roles of a government buyer?

Primary roles:


1. Transfer Cart User
a. Users whose role is to create carts and then transfer it to a Purchaser.
b. Transfer Cart Users are unable to purchase.


2. Purchaser
a. Users whose role is to purchase with the online ordering p-card (please
see table of content to navigate to p-card section).
b. Purchasers are be able to place orders for other divisions within their
department.


3. Approver
a. Users whose role is to approve purchases at various spending amounts
within each department and division.
b. Approvers do not complete purchases.
c. Approvers have access to the “Members” tab of the Dashboard.

What are departments and divisions?

The City of Santa Monica follows a hierarchical structure designed to efficiently
manage various fields. At the highest level of the structure comprises of departments,
which each specializing in distinct areas of governance. Below are examples of how
specialized each department is.


Examples of departments:
-Finance Department
-Police Department
-Public Works Department


Within each departments, there are further breakdowns known as divisions (also
known as locations). Divisions are the basis of workflows and handles specific
responsibilities relating to their department.


Examples of divisions in the Finance Department:
-Budget Division
-Procurement Division
-Financial Operations Division

Can a user be in different departments? How about divisions?

Yes, users can be apart of different departments but it is rare. As of Jan. 2024, there are currently two users that
oversee two departments, both of whom are Approvers.

Also, a user can be assigned to multiple divisions. A toggle drop-down in the top right hand corner of the Glass Dashboard is provided to switch between divisions.

For Supply Partners


Who is a Government Supply Partner?

If you're a business interested in selling your products or services to the City of Santa Monica via this Online Ordering Application, and have successfully completed your registration, then you're considered a Government Supply Partner or Vendor.

What are the platform's benefits for my business?

These are the platform's key benefits for your business:

  • Start selling to the City of Santa Monica with a couple of clicks.
  • Capture government credit card transactions without having to participate in bidding processes.
  • Provide the City with standardized and automated quotes of your offerings.

You can review the full benefits here.

What are the requirements to join the platform?

Getting started is very easy!

You can sign up with your business email by completing our registration form here. Once your registration is submitted, you'll get notified via email and your account review process will be initiated.

This review comprises our Vendor Verification, a credibility check against government-trusted databases, ensuring that your business has not been blacklisted or debarred from doing business with the government. Glass Commerce Vendor Verification’s database checks include your State of California Business Registration, SAM.gov Excluded List, the U.S. Department of Commerce’s database, the FDA Debarment List, the United Nations’s Blacklist and other City-specific databases.

You may be required to provide proof of your business registration, a W-9, you Business License number, and additional certifications associated with your business socio-economic denominations specified in your registration

These details are kept private and are only available to the City of Santa Monica.

Our Vendor Verification can take up to 24 hours to be completed. You can learn more about Glass Commerce's Vendor Verification here.

What's next once my account is verified and approved?

Once your account has been verified and approved, you will have access to your Vendor Dashboard which you'll be able to access any time with your email and password. The Vendor Dashboard is the place where you can upload and update your products and services inventory, set your pricing, add product titles and descriptions, and upload product pictures.

You'll also have access to see upcoming government orders and take action on them — accept orders, see full order details, change order status, provide tracking information and obtain feedback and reviews from government buyers.

You can also manage your account settings and get direct access to our Technical Support Team that is fully available via our Live Chat, hotline (341-333-6532), and email at vendors@commerce.glass.

What can I sell on the platform?

You can sell physical products, digital products and services that are relevant to the City of Santa Monica, including Office Supplies, Industrial Supplies, IT & Electronics, Cleaning & Janitorial Supplies, and more.

How can I onboard my products?

You can onboard your products directly from your Vendor Dashboard. If you already are a verified vendor, you can sign in here.

From there, you'll be able to add or upload your products by providing key information including product titles and descriptions, price, photos, weight and dimensions, and stock availability.

You'll be able to onboard products one by one, or in bulk following a pre-defined CSV template with the all the necessary fields.

Product Onboarding Method: Punchout Catalogs

Glass Commerce provides multiple product onboarding methods, to make it easy for both well-established and small businesses to showcase their product offerings. If your business supports Punchout Catalogs Level 1 or Level 2, you can seamlessly connect it to the Platform. Glass Commerce makes it easy for you to showcase your product offerings without any additional administration work or development.

To get started, sign up here as a Punchout Catalog Vendor. You'd need to provide the following Punchout Catalog details during your registration:

  • Credential Domain (NetworkID or DUNS)
  • Credential ID
  • Supplier PunchOut URL (PunchOutSetupRequest URL)
  • Shared secret, if applicable

If you support Level 2 Punchouts, you'll also need to submit either your XML Catalog URL (recommended) or your CIF Catalog. Once your registration is submitted, our team will get in touch within 24 hours to help you complete the connection.

Product Onboarding Method: E-commerce APIs

Glass Commerce provides e-commerce APIs that allow you to seamlessly connect your existing e-commerce online store to our platform. Our e-commerce APIs currently support Shopify online stores only. If you have a Shopify online store, you can sign up here. Once your registration is submitted, our team will be in touch and help enable the connection. You can preview our API Documentation here.

I don' have a contract with the City of Santa Monica, can I sell my products here?

Absolutely! All businesses that meet our Vendor Verification requirements are welcome to join. You can learn more and sign up here.

How many products can I onboard to my Online Store?

As a Government Supply Partner you're allowed to onboard an unlimited number of products into your Government Online Store.

Is there any cost to sell on the platform?

Creating your government online store, getting verified, onboarding products or services, managing your inventory, updating prices, accessing your dashboard, tracking your deliveries, and accessing our technical support is completely free of charge.

The platform has a standard up to 2.99% credit card processing fee. This fee is applied only to transactions paid with credit cards. This fee does not apply to transactions using debit cards, prepaid debit cards or other government-approved payment methods.

When a credit card transaction takes place between a business and a buyer, a credit card processing service completes the transaction behind the scenes. Our payment processor facilitates the payment and serves as the middleman between the buyer, the vendor, the card issuer and the card network. If your business already has digital payments infrastructure, you’ll be able to integrate it via your Vendor Dashboard, for free.

To see the detailed descriptions and comparison, download our Government Supply Partner Program available here.

How can I get assistance or technical support?

If you have any questions, or need additional assistance, please do not hesitate to contact us. We have a dedicated team that is here to support you!

Our main support channels are:

  • Email: Email us at vendors@commerce.glass.
  • Hotline: Call us at 341-333-6532, Ext. 2.
  • Live Chat: Available on your Vendor Dashboard.

For businesses lacking e-catalogs, we offer one-to-one comprehensive assistance through our Vendor Program. This includes providing you with your own Online Store and a Vendor Dashboard where you can easily sign up and upload your products and services. Additionally, we provide Vendor User Manuals and Online Training Sessions.

Purchasing Card Information


What is the City of Santa Monica Purchasing Card Program?

The City of Santa Monica Purchasing Card Program is administered through Wells Fargo Commercial Credit Card Services and the instrument used for this program is a VISA Purchasing Card. The purpose of the City Purchasing Card Program is to establish an efficient, cost-effective method of making payments for non-routine small dollar transactions which include supplies, materials, equipment, books, subscriptions, seminars, travel, etc, (excluding services), registration fees, and travel-related expenses. A credit card purchase will not replace the normal purchasing procedures, but will instead be used when it is not advantageous or cost effective to issue a purchase order. Purchasing Guidelines and City policies, procedures and applicable Administrative Instruction will apply where applicable. The Purchasing Card shall not be used for the purchase of services.

What is a Purchasing Card?

A credit card issued to an individual employee of the City of Santa Monica for the purpose of making authorized purchases on its behalf. The City is responsible for paying approved charges made with City-issued Purchasing Cards. The City also accepts liability for employees’ use of the cards.

How do I obtain a Purchasing Card?

All contact with Wells Fargo for Purchasing Card set up, maintenance and closure (except for reporting lost or stolen cards) will be handled by the Purchasing Card Manager, located in the City of Santa Monica Purchasing Section.

1. Complete the appropriate Purchasing Card application (individual or division) which is available on the intranet at: Finance/Procurement/P-Card


2. Submit it to your Division Manager and Department Director for completion and approval.
• Division Managers and Department Director are responsible for establishing monthly transaction limits and assigning Division Liaisons to the card and Cardholder as well as assigning the default account number for which transactions on the new card should be charged against.
• Department Director and Division Manager signature approvals delegate transaction authority of the Cardholder.


3. Send the approved application to the Purchasing Card Manager.


4. The new card request is submitted to Wells Fargo after review of the application by the Purchasing Card Manager.


5. The Purchasing Card is activated by the Purchasing Card Manager upon receipt of the Purchasing Card from Wells Fargo.


6. The newly activated card and Purchasing Cardholder Agreement are put interoffice to the assigned liaison.


7. The new cardholder must sign and return the Purchasing Cardholder Agreement to the Purchasing Card Manager. Failure to do so will result in temporary suspension of the card. This agreement indicates that the Cardholder understands the intent of the program and agrees to adhere to the established guidelines, policies and procedures.

What is the billing address associated with all Purchasing Cards?

The billing address associated with all Purchasing Cards is:
1717 4th Street, Ste. #250, Santa Monica, CA 90401 and MUST be used as the billing address for all transactions. Transactions made with the Purchasing Card using another billing address may be declined.

What are the restrictions of a Purchasing Card?

The City of Santa Monica credit limit for each Purchasing Card issued is set at $5,000 or less per transaction with a maximum card limit per month, as determined by the Division Manager and approved by the Department Director. The City, through the Purchasing Section, will adjust limits as determined by the Division Manager and approved by the Department Director.

All prohibited transactions and activities will be documented on the Purchasing Card Violation Notification form (Attachment 4) and certain activities may result in suspension or immediate revocation of the card. Purchases that circumvent the City’s Purchasing Guidelines the purchase limit, policies and procedures.
Prohibited card transactions include but are not limited to the items below:
1. Failing to provide the assigned Division Liaison with required itemized receipts
2. Failing to provide, when requested, information about any specific purchase
3. Routine purchases that should be paid against a blanket purchase order
4. Purchase of IT or telecommunication equipment or related items without ISD authorization
5. Purchase of printing services without prior approval by the Print Shop
6. Splitting a purchase to intentionally circumvent the limitations of the Purchasing Card
7. Using another Cardholder’s card to circumvent the purchase limit assigned to either the Cardholder and/or the Purchasing Card
8. Purchase of services
9. Purchase of alcoholic beverages or any substance or material that violates policies, laws etc.
10. Allowing the card or card number to be used by another individual
11. Personal or unauthorized purchases (non-city business and not reimbursed by employee)
12. Withdrawing cash, traveler checks, or money orders
13. Accepting cash in lieu of a credit against the Purchasing Card account
14. Card use/employee fraud

How do I increase the credit limit of my card?

Should the monthly credit limit on the card need to be increased, please contact the Purchasing Card Manager.


• Two types of credit limit increases may be requested:
a. Temporary (until the end of the billing cycle, which is at the end of each month).

b. Permanent

What is the role of a Purchasing Card Manager?

The Finance Department will assign a Purchasing Card Manager who will be responsible for the overall operation of the Purchasing Card program. Responsibilities include but are not limited to:


A. Maintaining a master list of all Division Liaisons, Cards and Cardholders.


B. Serving as the primary liaison between the City of Santa Monica and Wells Fargo Commercial Credit Card Services.


C. Utilizing Wells Fargo Commercial Credit Card Services to update the City’s information.


D. Reviewing Department Director and Division Manager pre-approved applications for completeness of required information.


E. Designing all forms and other documents used for the Purchasing Card Program and obtaining appropriate approvals as necessary.


F. Submitting completed applications to Wells Fargo Commercial Credit Card Services to request new Purchasing Cards.


G. Activating new Purchasing Cards as required.


H. Assisting Cardholders, Division Liaisons, vendors and others when necessary.


I. Training Division Liaisons and Cardholders before releasing Purchasing Cards.


J. Ensuring that the Cardholder signs the Purchasing Cardholder Agreement (Attachment 3) which indicates that the City employee understands the intent of the program and agrees to adhere to the established guidelines, policies and procedures.


K. Handling disputed charges/discrepancies not resolved by Cardholder and/or Division Liaison.


L. Initiating change of default account numbers upon request of Division Liaisons as approved by their Division Manager.


M. Securing canceled Purchasing Cards and updating information with Wells Fargo Commercial Credit Card Services.


N. Ensuring that lost/stolen cards have been blocked by Wells Fargo Commercial Credit Card Services.


O. Assisting the Division Liaison and/or Cardholders with erroneous declines and emergency transactions.


P. Notifying Purchasing Agent and appropriate line of management of Cardholder violations or fraudulent card use.


Q. Assisting Cardholders with erroneous declines and emergency transactions.


R. Maintaining the following documents:

  • Properly signed application forms.
  • Written documentation of any changes to the information that was previously submitted on the original application (change of default account number, credit limit, etc.).
  • Signed Purchasing Cardholder Agreement.
  • Copies of forms submitted to Wells Fargo Commercial Credit Card Services.

What is the role of a Purchasing Card Administrator?

The Finance Department will assign a Purchasing Card Administrator who will be responsible for the reconciliation of purchase card transactions and for submitting monthly transaction reports to Financial Reporting. Responsibilities include but are not limited to:


A. Assisting Cardholders, Division Liaisons, vendors and others when necessary.


B. Working with Wells Fargo Commercial Credit Card Services to resolve any erroneous charges to the City.


C. Distributing monthly reports to Divisions and notifying Division Liaisons of the deadline for approvals and default account code changes.


D. Reviewing all transactions to ensure that sales tax is properly accrued.


E. Reviewing usage of Purchasing Card data for appropriateness.


F. Processing electronic upload of monthly statements to Financial Reporting.


G. Preparing the monthly statement for payment and submitting it to Financial Reporting for ACH payment.


H. Reconciling the Wells Fargo Commercial Credit Card Services statement and the Wells Fargo electronic file with the transaction totals posted to the City’s accounting system.


I. Notifying Purchasing Agent and appropriate line of management of Cardholder violations or fraudulent card use.


J. Make periodic audits of card use and charges for appropriateness through the use of the online reporting system. Non-use of card by cardholders will also be monitored.

K. Maintaining the following documents:

  • Statements issued by Wells Fargo Commercial Credit Card Services.
  • Purchase Card Program Division Liaison Affirmation of monthly charges.
  • Original receipts/documentation of Purchasing Card purchases.
  • Written documentation of explanations for missing receipts, charges requiring additional information, etc.

What do I do if my Purchasing Card was lost/stolen?

The Cardholder must immediately report the lost/stolen card to Wells Fargo Bank Business Purchasing Service Center at 1.800.932.0036. Cardholder must also immediately notify the Division Liaison and Purchasing Card Manager. The Purchasing Card Manager will follow up with Wells Fargo to ensure that the account has been closed.

Check Out


How do I add items to my cart during the checkout process?

To add items to your cart, simply click the "Add to Cart" button next to the desired product. You can review and edit your cart before proceeding to checkout by clicking on the shopping cart icon.

Can I apply a discount code during checkout?

Yes, you can apply a discount code during the checkout process. Look for the "Discount Code" or "Promo Code" field and enter the code provided. The discount will be applied to your order before you proceed with payment.

How can I review and edit my order before completing the purchase?

Before completing the purchase, review your order on the checkout page. You can edit the quantity of items, remove products, or update your shipping information. Make sure all details are accurate before proceeding to payment.

What information is required for the checkout process?

During checkout, you'll need to provide essential information, including your shipping address, contact details, and payment information. Ensure all details are accurate to facilitate a smooth and timely delivery.

What to do if I'm having trouble checking out? 

Review the billing and shipping information you entered and check that it’s correct. If it is correct, click Contact Support.

What to do if my order failed? 

If your order failed, please check your credit card information (numbers, name, address, and security number). If your order keeps failing, please Contact Support.

Why was my credit card declined during checkout?

There are several reasons why your credit card payment may not have been processed when checking out on Glass Commerce. Check each of these issues and how to solve them:

  • Update the payment information for your order.
  • Authorize the transaction with your bank - Check that you're within your daily withdrawal limit. 
  • Register your prepaid credit card.
  • Use a different payment method If your card still isn't approved after trying these steps, please contact your bank or credit card provider for further assistance.

Is my payment information up to date? 

If you have any Glass Commerce account, you may have saved your information, and it may be out of date. 

Check: 

  • Did your billing address change recently? 
  • Did you get a new card with a new expiration date? 
  • If you’re using your credit card for the first time, make sure you entered your card information correctly.

Has my bank authorized this purchase?

Your bank may flag any unexpected activity on your account. This includes first-time orders and high-value purchases, regardless of the amount of funds or credit limit available. Your bank may require your verbal authorization to proceed with a transaction.

Am I within my daily withdrawal or purchase limit?

Most banks have limits on how much money can be charged or accessed in a single day. If you reach this limit, your bank may block your account from any further activity regardless of available funds in the account. Your bank may require you to request a higher purchase limit to complete the transaction.

Should I use a different payment method for my order? 

If you are unable to resolve the payment issue with your bank in a timely manner, we recommend trying a different credit card or a different payment method.

Orders


How can I track my order?

To track your order, log in to your account and navigate to the "Orders" section. Locate the specific order you want to track, and click on the tracking number provided. This will redirect you to the shipping carrier's website, where you can get real-time updates on your shipment.

What should I do if I haven't received my order yet?

If you haven't received your order within the expected delivery timeframe, first, check the order status in your account. If the status is "Shipped," use the provided tracking number to monitor the shipment progress. If you encounter any issues or delays, contact support for assistance.

Can I modify or cancel my order after placing it?

Unfortunately, once an order is placed, it cannot be modified or canceled directly through the system. Please reach out to our customer support as soon as possible with your order details, and we'll do our best to assist you. Keep in mind that we cannot guarantee changes if the order has already been processed.

How can I change my shipping address after placing an order?

Unfortunately, for security reasons, you cannot change the shipping address after placing an order. If you entered the wrong address, please contact our customer support immediately with your order details, and we'll assist you in resolving the issue.

How can I initiate a return or request a refund for an item purchased?

To initiate a return or request a refund, simply navigate to your dashboard and locate the order you'd like to return. Click on the "Return Request" button, then specify the item(s) and quantity you wish to return. Provide a brief reason for the return and hit the "Request Return" button. Glass team will promptly communicate with the supplier to address the issue in accordance with the supplier return and refund policy, and we'll promptly update you with a resolution.

How can I access my order details and tracking information?

Navigate to the "Purchases" tab on the left side to access order confirmations, request returns, request cancellations, and view tracking numbers. Click on the order number to view detailed information about each order​.

Protection


How does Santa Monica's Online Ordering App ensures the authenticity and quality of the products offered by suppliers?

To protect against receiving false products, our vendor's expert team has created a vetting process for all of our suppliers to guarantee the quality of their products and their legitimacy.

How do you secure my payments?

Santa Monica's Online Ordering App team is charged with safeguarding its community from financial harm. This includes, but isn’t limited to:

  • Preventing fraudulent purchases.
  • Responding to certain credit card disputes.
  • Verifying the identity of certain sellers.

Is buying on Santa Monica's Online Ordering App secure?

All credit card information sent to Santa Monica's Online Ordering App is encrypted using Transport Layer Security technology (TLS) and tokenized with our credit card processors. Santa Monica's Online Ordering App stores no sensitive credit card information. For more detailed information regarding our efforts to keep our site secure, as well as information on our Privacy Policy, click here.